Key Responsibilities

Operational Compliance

* Ensure all inbound and outbound orders are accurately scanned into

and out of the warehouse.

* Verify that 100% of outbound shipments are photographed before

departure to provide a complete audit trail.

* Monitor compliance with warehouse SOPs and ensure all processes

are followed consistently.

* Identify, investigate, and resolve any scanning, loading, or

documentation discrepancies immediately.

Floor Leadership

* Maintain a constant presence on the warehouse floor throughout the

shift.

* Proactively monitor loading activities and intervene when standards

are not being met.

* Conduct regular compliance checks across all warehouse zones.

* Support warehouse teams to ensure operational efficiency without

compromising accuracy.

Communication

* Maintain constant communication via walkie-talkie with loaders,

checkers, supervisors, and warehouse staff.

* Call out issues in real time and coordinate immediate corrective

actions.

* Provide clear direction and updates to ensure smooth warehouse

operations.

* Escalate recurring compliance concerns to warehouse management.

Accuracy & Quality Control

* Ensure every shipment is loaded accurately according to customer

requirements.

* Confirm all paperwork, scanning records, and photographic evidence

are complete before dispatch.

* Reduce loading errors, missed scans, and customer complaints

through proactive monitoring.

* Perform spot audits throughout each shift to verify compliance.

Performance & Accountability

* Drive a culture of accountability and operational excellence.

* Coach team members on correct scanning and loading procedures.

* Record and report compliance metrics and recurring issues.

* Work closely with warehouse leadership to improve processes and

eliminate errors.

Skills & Experience

* Previous warehouse leadership or compliance experience required.

* Strong understanding of warehouse operations, scanning systems,

and dispatch processes.

* Excellent communication skills with confidence directing teams in a

fast-paced environment.

* Highly organised with exceptional attention to detail.

* Strong problem-solving and decision-making skills.

* Comfortable working in a physically active role with 100% floor

presence.

* Ability to lead by example and maintain high operational standard

$28-32/hr